A few helpful details to help make your shopping experience smooth and clear
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All Wilma Paper Co. prints are made to order right here in New Zealand. We currently only offer shipping within New Zealand. Production time is about 7 working days. Once dispatched please allow 1-2 business days to receive your order.
Our shipping is tracked and fully insured. Each print is carefully packaged to ensure it arrives in perfect condition and ready to enjoy. However if an order is lost or damaged in transit, please notify us as soon as possible.
Costs - Because of the different sizes and weights of our prints and frames, shipping rates are calculated at checkout.
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At Wilma Paper Co. your privacy is important to us. This policy explains how we collect, use, and protect your information.
Information We Collect – When you place an order or sign up for our newsletter, we collect your name, email address, billing and shipping address, and payment details.
How We Use Your Information – We use your information to process orders, provide customer service, and send occasional updates or promotions if you’ve opted in.
Data Sharing – We do not sell your personal information. Your information may be shared with payment processors and delivery services to fulfill your order.
Data Security – We take reasonable measures to protect your information from unauthorised access or disclosure.
Your Rights – You may access, update, or request deletion of your personal information at any time by contacting us.
For questions about your privacy, please email us at hello@wilmapaper.co
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Welcome to Wilma Paper Co. By purchasing from our store, you agree to the following terms:
Ordering – All prints are made to order. We aim to process and ship orders within 9 business days.
Pricing – Prices are displayed on the website in New Zealand dollars and include GST where applicable. Prices may change at any time, but the price at checkout will apply.
Payment – We accept payments via the options provided at checkout. Orders are not confirmed until payment is received.
Shipping – Shipping costs are calculated at checkout based on the size and weight of your order. We package items carefully to ensure they arrive safely. All orders are tracked and fully insured.
Returns – Please see our Returns Policy. Returns or exchanges for change of mind are not accepted.
Intellectual Property – All designs, artwork, and content on this website are © Wilma Paper Co. and may not be copied, reproduced, or used without permission.
Limitation of Liability – We take care to ensure your order is perfect, but Wilma Paper Co. is not liable for issues caused by carriers after dispatch.
By placing an order, you agree to these terms.
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At Wilma Paper Co, all our prints are made to order just for you. Because of this, we are unable to accept returns or exchanges.
If your order arrives faulty or damaged, please contact us within 7 days of delivery with your order number and a few photos. We’ll happily arrange a replacement or refund as quickly as possible.
Every print is carefully packaged, and we want you to be completely happy with your purchase.

